Government has a number of help lines and call centres through which you can:
get information about services and programmes
report problems or make complaints
provide tip-offs to authorities about fraudulent or criminal activities.
The Presidential Hotline 17737 should be used when all your attempts to get assistance from a government department, province, municipality or state agency have failed. It is not only a complaints line. You can call to share your views or provide solutions to the challenges in your community. It deals with complaints about unresolved service delivery issues.